Agency News
Australia and New Zealand Travel Policy/Chilean Volcano Impact Updated 1425CT/16JUN Due to the Chilean volcanic ash, American Airlines and Qantas offer customers the convenience to change their plans. Customers ticketed to travel on AA* flights operated by Qantas to or to/from the airports listed in the alert. Please refer to .
Agency booking of International PNR's To speed up the check-in process at the airport for your Group PNR's or Multiple /Individual name PNR's and provide the customer(s) a better check-in experience please ensure the following documentation is updated in the PNR.
Agency should update the APIS/passport data for their customer after the reservation is ticketed. Please refer to Secure Flight for APIS/Passport information.
Inform your customers to go on AA.COM indicate their PNR/travel itinerary and update their passport data prior to departure.
Buenos Aires And Montevideo/Chilean Volcano - Travel Notice Exception Advisory Update 1236CT/14JUN Due to the eruption of the Chilean volcano and subsequent ash, American Airlines offers customers the convenience to change their plans.
Please refer to
Chilean Volcano Update 3 Update 1050CT/14JUN Should you receive a call from a customer enquiring about Argentina please be guided by the following. AA is planning on operating flights to/from EZE today including those that diverted to SCL on June 12. Due to the fluidness of this situation, American Airlines will be viewing their flight information carefully. Please ensure your bookings have valid phone contacts.
Baggage Allowance Update 0100CT/14JUN Effective for travel occurring June 14, 2011 and beyond (regardless of ticket date), excess, oversize and overweight charges have increased. Please refer to Baggage Allowance .
Chilean Volcano Update 2 Update 1648CT/13JUN Due to volcanic ash from the Chilean volcano, AA flights on June 13 from the U.S. to EZE and EZE to U.S have cancelled. American Airlines is in the process of rebooking customers. Due to the fluidness of this situation, American Airlines will be viewing their flight information carefully. Please ensure your bookings have valid phone contacts.
Today, 17MAY11, JAL announced that it will extend the period of reduction of frequencies on eight international routes and will reduce those on seven domestic routes until near the end of June. A Boeing 767-300ER aircraft will also remain in use for flights JL3087 and JL3082 between Narita and Nagoya instead of the larger 777-300ER during this time. JAL will resume normal schedules of three daily flights to Honolulu and two daily to Shanghai from Tokyo (Narita) from next month, after temporarily suspending one daily flight on each route since April. Contact JAL for more details on flights that are temporarily suspended.
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